Terms of Service

Last updated: July 29, 2026

Welcome to Vertex Sunglasses. These Terms of Service govern your use of https://vertexsg.store, including all purchases, services, content, and features available through the website.

By accessing the website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use the website.

1. Online Store Terms

You must be at least the age of majority in your state, province, or country of residence to make a purchase from our store.

You may not use our website or products for any illegal, fraudulent, or unauthorized purpose. You must not attempt to damage, disrupt, misuse, or gain unauthorized access to the website or its systems.

We reserve the right to restrict or terminate access to the website when these terms are violated.

2. Products

Vertex offers sports sunglasses intended for activities such as running, cycling, mountain biking, hiking, fishing, skiing, and other outdoor sports.

We make reasonable efforts to present accurate:

• Product descriptions.
• Images and colors.
• Materials and features.
• Measurements and weight.
• Availability and pricing.

Colors may appear differently depending on your screen, lighting, and device settings. Measurements and weight may be approximate.

We may change, discontinue, or limit products, colors, quantities, prices, or promotions at any time.

3. Product Use

Our sunglasses are intended for sports, recreation, sun protection, and outdoor use.

They are not:

• Medical devices.
• Industrial safety goggles.
• Protective equipment for hazardous workplaces.
• A substitute for prescription eyewear.
• Designed for looking directly at the sun.

Customers are responsible for using the product appropriately and following applicable safety precautions during sports and outdoor activities.

4. Orders

We reserve the right to accept, refuse, limit, or cancel an order when:

• A product is unavailable.
• Payment cannot be verified.
• The billing or shipping information is incomplete.
• An incorrect price or product detail was displayed.
• Fraudulent or unauthorized activity is suspected.
• An order appears intended for unauthorized resale.

If we cancel an order after payment has been processed, the applicable amount will be refunded through the original payment method.

5. Customer Information

You agree to provide accurate, complete, and current information when placing an order, including:

• Name.
• Email address.
• Phone number.
• Billing information.
• Shipping address.

Vertex is not responsible for delays, failed deliveries, or additional expenses caused by incorrect or incomplete information provided by the customer.

6. Prices and Payments

Prices are displayed in the currency shown during checkout and may change without prior notice.

The customer is responsible for reviewing the final order total before payment.

Depending on the destination, additional charges may apply, including:

• Shipping fees.
• Taxes.
• Customs duties.
• Import fees.
• Carrier charges.

Unless expressly stated during checkout, customs duties and import-related charges are the customer’s responsibility.

Payments are processed by Shopify and other authorized payment providers. Vertex does not directly store complete credit or debit card information.

7. Shipping and Delivery

Shipping times may vary depending on the destination city and country.

Under normal conditions, orders are typically delivered within 3–8 business days after processing. This is an estimated timeframe and not a guaranteed delivery date.

Delays may occur because of:

• Shipping carriers.
• Customs procedures.
• Holidays.
• Weather conditions.
• Incorrect shipping information.
• Events outside our reasonable control.

Tracking information will be provided when available.

8. Returns and Warranty

Returns, refunds, and warranty claims are governed by our Return and Warranty Policy available on the website.

Vertex sunglasses include a 3-month limited warranty, beginning on the date the product is delivered.

The warranty applies only to verified defects in materials, manufacturing, or assembly.

It does not cover:

• Accidental damage.
• Misuse.
• Scratches caused by use.
• Improper storage or cleaning.
• Excessive pressure or force.
• Unauthorized repairs or modifications.
• Normal wear and tear.
• Loss or theft.

9. Intellectual Property

All content available on the website, including the Vertex name, logo, product descriptions, photographs, graphics, videos, designs, and advertising materials, belongs to Vertex or is used with authorization.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit this content without prior written authorization.

10. Reviews, Comments, and Submissions

Customers may submit reviews, feedback, questions, photographs, or other content.

By submitting content, you confirm that:

• The content is accurate and lawful.
• You have the right to share it.
• It does not violate another person’s intellectual property, privacy, or legal rights.
• It does not contain harmful software, abusive material, or misleading information.

We may remove content that violates these terms or is otherwise inappropriate.

11. Third-Party Services and Links

Our website may use or link to third-party services, including:

• Shopify.
• Payment processors.
• Shipping providers.
• Analytics tools.
• Advertising platforms.
• Social media services.

These third parties operate under their own terms and privacy policies. Vertex is not responsible for the content, availability, security, or practices of third-party websites and services.

12. Privacy

The collection, use, and sharing of personal information are governed by our Privacy Policy available on the website.

13. Errors and Inaccuracies

The website may occasionally contain errors relating to:

• Prices.
• Product descriptions.
• Availability.
• Promotions.
• Shipping charges.
• Delivery estimates.

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

If an order is cancelled because of an error after payment has been processed, the applicable amount will be refunded.

14. Prohibited Uses

You may not use the website to:

• Break any applicable law.
• Submit false or misleading information.
• Commit fraud.
• Violate intellectual property rights.
• Harass, threaten, or discriminate against others.
• Upload viruses, malware, or harmful code.
• Collect another person’s personal information without authorization.
• Spam, scrape, crawl, or interfere with the website.
• Attempt to bypass security features.

We may suspend or terminate access for prohibited activity.

15. Availability of the Website

We do not guarantee that the website will always be uninterrupted, secure, available, or free from errors.

We may update, suspend, modify, or discontinue any part of the website or services when necessary.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Vertex will not be responsible for indirect, incidental, special, or consequential losses arising from:

• Use or inability to use the website.
• Shipping or carrier delays.
• Third-party services.
• Improper use of the products.
• Participation in sports or outdoor activities.
• Unauthorized access outside our reasonable control.

Nothing in these terms excludes liability or consumer rights that cannot legally be limited or waived.

17. Indemnification

You agree to be responsible for claims, losses, or expenses resulting from:

• Your violation of these Terms of Service.
• Your unlawful use of the website.
• Your violation of another person’s rights.

This provision applies only to the extent permitted by applicable law.

18. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

19. Termination

You may stop using the website at any time.

We may restrict or terminate access to the website if we reasonably believe that a user has violated these terms, engaged in fraud, or misused our services.

Any payment obligations and provisions intended to survive termination will remain effective.

20. Changes to These Terms

We may update these Terms of Service to reflect changes to our business, website, products, or legal obligations.

Updated terms will be posted on the website with a revised “Last updated” date. Continued use of the website after an update means that you accept the revised terms.

21. Governing Law

These Terms of Service are governed by the laws of Mexico, without limiting any mandatory consumer protections that may apply in the customer’s place of residence.

22. Contact Information

Questions regarding these Terms of Service may be sent to:

Vertex Sunglasses
Email: vertexsgstore@gmail.com
Website: https://vertexsg.store